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Topkapi: remote alarm notification

The remote alarm notification feature of Topkapi ensures the transmission of alarm or information messages relating to the installations and equipment to be remotely monitored.

Alert or inform in real time with the Topkapi software platform

Unexpected blockage of a water pump, malfunction of an assembly machine or leakage of the heating network... detecting a fault or an incident and alerting without delay can be crucial depending on the situation. Topkapi SCADA software with its remote alarm notification feature, which is optional and integrated, meets this need.

Topkapi, as a SCADA software, ensures the complete traceability of events occurring on your installations and technical equipment. Our SCADA solution collects, processes, analyzes and presents all the data in order to provide your operators with clear and synthetic information. With its optional on-call management module, Topkapi adds real-time alarm transmission to its range of functions: it thus contributes to the operational efficiency of your teams and the preservation of your assets.

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Manage your remote alarm notification

Transmission of automated alerts

As soon as an anomaly appears on one of your equipment or one of your installations, an alert is automatically transmitted to the operators concerned. Objective: rapid consideration of the critical situation by a qualified operator.

Multimedia broadcasting

Operators are informed via various channels of their choice: SMS, voice call, e-mail, etc. It is also possible to configure the sending of alerts on different media successively until the acknowledgement action (taking into account the information) by the operator.

Total security and traceability

Our SCADA software ensures guaranteed alert routing. For example, in the event of failure to reach the on-call operator, Topkapi can trigger a series of cascading actions (change of media, call from another operator) until one of them is completed. All alarms, acknowledgments and actions performed are logged for a total traceability of the events.

More information on the remote alarm notification feature

Simplified parameterization

Once the global schedule is set up a single group selection will be enough to assign a remote notification to an alarm. Note: a modification performed on a variable is immediately taken into account, without any action to be made inside the on call module.

By using the OPC client/server functions, Topkapi can also be used in addition to other SCADA systems for remote alarm notification or as a front-end communication unit (for modem communications, acquisition of historical data time-stamped at the source, etc.).

Devices required to send alarm

One or several of the below devices will be required to send alarm messages:

GSM modem (to send SMS messages)
PSTN modem, standard (fax, pagers, text to speech with version 6 or later)
TS Speech Unit Modem (changes TOPKAPI's text strings to voice messages). It is required if the transmission is on a GSM communication medium, otherwise, with version 6 or later, the use of a PSTN modem is sufficient.
Network (Intranet/Internet) connection

Practical information

Schedule management
The standby schedule of the Topkapi supervision software is an ergonomic tool, designed according to the users' logic and allowing to perform in a simple and intuitive way. All operations requested by on call management are seamlessly performed by the users, regarding time schedule and operators.

Text-to-speech function
The text-to-speech function enables Topkapi SCADA software to make voice calls to any phone set, without specific equipment for the receiver. Alarm messages are generated by Topkapi as text strings, and then converted to voice by a Windows API (with version 6 or later) or the speech unit modem.

Business sectors

Topkapi: multi-sector software platform

Find out how our SCADA solution meets the needs of your business sector: challenges, functional advantages, business applications, concrete cases of use.

Building management

More economical, more comfortable, more environmentally aware... the building management sector continues to evolve. The Topkapi software platform helps you to meet these challenges.

Energy

The energy transition is impacting all players in the energy sector and must meet the challenge of reconciling a growing demand for energy with the preservation of our planet.

Environment

Preservation of the planet's resources, new consumer demands, stricter regulations... the environmental sector is receiving a great deal of attention and is looking for innovative solutions.

Industry

The concept of Industry 4.0 lays the foundations for the factory of the future, which is more flexible and efficient because it is more intelligent and communicative.

Smart city

How can the potential of new information technologies be used to respond to current urban issues related to the smart city: energy management, mobility and transportation, environmental considerations, etc.?

Transport & infrastructure

Water network, electricity network, rail transport, waterways... the actors of the transport & infrastructure sector need a reliable, secure and long-lasting supervision solution to provide an efficient and effective service.

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